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Saudi Journal of Nursing and Health Care (SJNHC)
Volume-8 | Issue-12 | 287-300
Original Research Article
Fostering a Culture of Well-Being & Civility: Pathways to Enhanced Staff Retention & Improved Patient Outcomes in Nursing
AS-Shakur Jumdain Hamsinain, MSN, RN, Dr. Turki Saqqer AL Mutairi, RN, Fisqua, Lssbb, Mishal Farraj AL Onaizi, MSN, RN, Manar AL Onazi, MSN, RN, Susan Thomas, RN, Hanan AL Rashidi, MAN, CCRN, RN
Published : Dec. 13, 2025
DOI : https://doi.org/10.36348/sjnhc.2025.v08i12.002
Abstract
This study tiled “Fostering a Culture of Well-being and Civility: Pathways to Enhance Staff Retention and Improved Patient Outcomes in Nursing” aimed to explore how well-being and civility initiatives influence nurse engagement, retention, and patient outcomes within the Executive Nursing Affairs of Prince Sultan Military Medical City (PSMMC)-Ministry of Defense (MSD). Using a mixed methods descriptive correlational design, the study employed the Nursing Retention & Recognition Committee (NRCC) bilingual (Englisg-Arabic) questionaire as the main research intrument to measure nurses’ perceptions of workplace well-being, civility, engagement, and retention. Institutional data from the Nursing Retention & Recognition Committee (NRCC) covering 2022 to 2025 were also analyzed to validat the results and strengthen the interpretation. The findings revealed that PSMMC demosntates a strong commitment to fostering well-being and civility through effective recognition programs, empowerment opportunities, and initiatives promotion mutual respect. The extent of implementation of these initiatives was rated high (Mean=4.05), reflecting strong organizational support and leadership engagement. Nurse engagement and satisfaction were also moderately high (Mean=3.95), largely influenced by teamwork, morale, and professional fulfillment. Pearson’s correlation analysis showed a strong positive relationship (r = 0.74, p  0.05) between well-being and civility initiatives and staff retention. Regression analysis futher inidcated that improved well-being and civility significantly enhance patience outcomes (=0.62, p 0.05), particularly in quality of care and satisfaction. The results affirm PSMMC’s leadership excellence in nurturing a professional, respectful, and supportive nursing environment. Continuous evaluation, mentorship for newly hired nurses, and sustained recognition initiatives are recommended to strenghthen engagement and retention. Ultimately, the study emphasizes that cultivating a culture of well-being and civility is vital for promoting workforce stability and achieving excellence in patient care.
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